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Terms & Conditions

Effective Date: [11/20/2024]

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1. Introduction
Welcome to Billet Xtreme! These Terms & Conditions ("Terms") govern your use of our website (www.billetxtreme.com) and the services and products we offer, including product sales and repair services. By accessing or using our website, you agree to comply with these Terms and all applicable laws and regulations. If you do not agree with these Terms, you must not use our website.

We reserve the right to update, modify, or replace these Terms at any time, and changes will be posted on this page with an updated Effective Date. You are responsible for reviewing this policy regularly.

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2. Products and Services

Billet Xtreme offers both physical products and repair services. We make every effort to ensure that the information presented on our website (product descriptions, prices, availability, etc.) is accurate. However, we do not guarantee that all descriptions, images, or prices are error-free or complete.

Product Sales:

Our products include automotive parts, accessories, and related items. We may update product information, pricing, or discontinue products without prior notice. All product prices are in [USD] and are subject to change.

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Repair Services:

We provide repair services for products we sell or that customers bring in. Our repair services will be described in detail on the website, along with any necessary terms, fees, and turnaround times. Service turnaround times are estimated and may vary depending on the nature of the repair.

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3. Account Creation and User Obligations

In order to purchase products or services from Billet Xtreme, you may need to create an account. By registering on our website, you agree to provide accurate and complete information and to maintain the security of your account credentials.

User Responsibilities:

  • You must be at least 18 years old to create an account and make purchases.

  • You are responsible for the accuracy of the information you provide, including shipping and billing addresses.

  • You agree not to use false or misleading information when creating an account or placing orders.

  • You are responsible for safeguarding your login credentials (username and password), and you agree to notify us immediately if you suspect unauthorized access to your account.

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4. Ordering, Payment, and Pricing

Placing Orders:

When you place an order through our website, you are making an offer to purchase the product(s) or service(s) listed in the order. All orders are subject to acceptance by Billet Xtreme, and we reserve the right to refuse or cancel any order at our discretion.

  • You must ensure that the order details (product, quantity, shipping address, etc.) are correct before submitting.

  • Once your order is submitted, you will receive an order confirmation email. This email does not guarantee acceptance, and the contract between you and Billet Xtreme is formed only when we accept the order.

Payment Methods:

We accept various payment methods, including [all major credit cards, PayPal, etc.]. All payments must be made in full before products are shipped or services are provided.

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Pricing and Availability:

Prices for products and services are subject to change without notice. We make every effort to keep the website up-to-date with accurate pricing and availability. However, if an error occurs, we will contact you before processing the order to resolve the issue.

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Sales Tax:

Sales tax, if applicable, will be calculated based on your location and added to your order total during the checkout process.

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5. Shipping and Delivery

We ship products worldwide, and shipping fees are based on the delivery location and the product's size/weight. Shipping costs will be displayed at checkout.

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Shipping Methods and Timing:

We offer various shipping options. The estimated delivery times will be provided at checkout, though actual delivery may vary based on factors such as location, carrier delays, and customs processing.

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Customs and Import Duties:

For international orders, you are responsible for any customs duties, taxes, or fees imposed by the destination country. We have no control over these charges, and they are not included in the price of the product.

 

Risk of Loss:

All products are shipped with the risk of loss transferred to the customer once the product is handed to the carrier. Billet Xtreme is not responsible for any damage or loss during transit.

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6. Returns, Refunds, and Exchanges

At Billet Xtreme, we want you to be satisfied with your purchase. However, we do have guidelines for returns and refunds, which are outlined in our Return and Refund Policy [ BX refunds & returns policy]. Here are some key points:

Returns:

  • Returns are accepted within 30 days from the date of receipt.

  • Products must be in new, unused condition with original packaging intact.

  • Customers are responsible for return shipping costs unless the product is incorrect, defective, or damaged.

Refunds:

  • Refunds are processed to the original payment method after the returned item is inspected.

  • For defective products, we will cover the return shipping cost.

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Exchanges:

If you wish to exchange a product for a different item, please contact us within 30 days. You will be responsible for return shipping costs, and the exchange product will be sent once the original item is received.

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7. Warranty and Limitation of Liability

Product Warranty:

Certain products may come with a manufacturer's warranty. For products that do not include a warranty, Billet Xtreme provides a limited warranty for [5 year] from the date of purchase against manufacturing defects, under normal use.

  • The warranty does not cover damage caused by improper installation, misuse, or wear & tear.

  • Any repair services performed are warranted against defects in workmanship for [Lifetime of Product].

 

Limitation of Liability:

Billet Xtreme is not liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use any products purchased. Our liability is limited to the purchase price of the product or service.

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8. Intellectual Property

All content on our website, including product images, logos, trademarks, text, graphics, and other materials, are owned by or licensed to Billet Xtreme and are protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from our website without prior written consent from Billet Xtreme.

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9. Privacy and Data Protection

Billet Xtreme respects your privacy and is committed to protecting your personal data. We collect and use your personal information as described in our Privacy Policy [BX-Privacy Policy].

By using our website, you consent to the collection and use of your personal data as described in the Privacy Policy.

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10. User Conduct

You agree to use our website in a lawful manner and to refrain from any activity that could harm, disrupt, or interfere with the operation of our website or services. Specifically, you agree not to:

  • Upload or transmit harmful content, including viruses, malware, or unauthorized software.

  • Engage in any fraudulent or illegal activity.

  • Impersonate any person or entity or falsely represent your affiliation with Billet Xtreme.

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11. Governing Law and Dispute Resolution

These Terms are governed by the laws of [THE STATE OF OREGON, USA], without regard to its conflict of law principles. Any disputes arising from or related to these Terms or your use of the website shall be resolved through binding arbitration in [SAINT HELENS, OREGON, USA], except where prohibited by law.

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12. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect.

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13. Entire Agreement

These Terms, along with our Privacy Policy, Cookie Policy, Return Policy, and any other policies referenced, constitute the entire agreement between you and Billet Xtreme concerning your use of our website and services.

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14. Contact Information

If you have any questions about these Terms & Conditions, please contact us at:

Billet Xtreme
Email: webmaster@billetxtreme.com,

Phone: (503)397-9721,

Address: 504 Milton Way Saint Helens, OR 97051

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This extended Terms & Conditions document should cover most of the critical areas for Billet Xtreme, addressing everything from product sales to liability and user conduct. It's advisable to review it with a legal professional to ensure compliance with any local or international laws, especially if your business is serving customers from different regions.

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